Deposit Protection Plan

To allow flexibility for our guests, we are now offering a Deposit Protection Plan, completely free of charge for a limited-time.
 
The free Deposit Protection Plan is available for new river cruise bookings throughout Europe and Southeast Asia, departing during 2021 and 2022. 
   
Where You cancel a tour or cruise prior to the invoiced final Payment Date, and the Deposit Protection Plan applies, We will hold Your deposit, less any third party cancellation and/or administrative fees incurred by Us, for Our tour products only, (i.e. not products provided by third parties such as air travel), then We will credit the remainder of the deposit towards an alternative tour product, if You book within 24 months of cancellation. If Your tour or cruise is suspended prior to the invoiced final Payment Date, the terms and conditions of the suspension will be applicable to Your booking and the DPP will no longer be available. The DPP is not combinable with any other exceptional discounts or offers, that may be promoted at the time You pay Your deposit.
 
If you do not rebook within 24 months, or utilise all of your deposit, it will be forfeited. If you have booked a tour with an applicable Earlybird Offer, any airline cancellation fees will be deducted from the deposit amount if flights have been ticketed. 

The Deposit Protection Plan does not, nor is it intended to, replace travel insurance.

 

Terms and Conditions: Free Deposit Protection Plan is available on 2021 & 2022 European and Southeast Asia river cruises for new bookings made until 30 June 2021. This offer applies to new bookings only as is not applicable for re-bookings made with a Future Travel Credit voucher. Free Deposit Protection Plan is not available on our Russia or Egypt Cruises.