Terms and Conditions

Please see below for a list of Emerald Cruises terms and conditions and helpful information about your cruise .

Applicable to all Bookings

Scenic Cruises International GmbH: terms and conditions of travel applicable to ocean cruises and river cruises (package holidays) (Germany)

Please read these terms and conditions of travel carefully before you book. These apply to all bookings made from 1 March 2021 and govern, to the extent effectively agreed, the contractual relationship between you and Scenic Cruises International GmbH (hereinafter referred to as “SCENIC”) in addition to the statutory provisions.

For flights the conditions of carriage of the operating air carrier apply in addition; in the case of scheduled flights with international airlines also the general conditions of carriage apply, which are available from your travel agent or online.

Before you enter into a package travel contract, we are required by law to provide you with the significant details of your package holiday and to notify you of your rights under EU Directive 2015/2302.

·        Information on your package holiday is set out in the general and specific descriptions of travel services and in these terms and conditions of travel.

·       Your rights under EU Directive 2015/2302 are set out at the end of these terms and conditions in the standard form required by law.

Please take note in particular of the following information:

·     If, for any reason, you cancel your holiday, cancellation charges will apply. In cases provided for in these terms and conditions, we may also cancel your booking.

·     You may make amendments to your booking but there will be a charge for this.

·     We recommend that you take out travel insurance that is appropriate to your needs.

·     We are responsible for your package holiday in accordance with these terms and conditions of travel and in the case of defective performance will pay compensation when appropriate.

 
Read our full terms and conditions in English here

Read our full terms and conditions in German here